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Terms & Conditions

1. Services

We provide property maintenance and improvement services, including but not limited to roofing, jet washing, guttering, repairs, and external cleaning services. All services are subject to availability and written or verbal agreement.

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2. Quotes & Pricing

  • All quotes are provided based on the information available at the time of inspection or enquiry.

  • Prices may vary if additional work is required that was not visible or disclosed at the time of quoting.

  • Quotes are typically valid for a limited period, as stated at the time of issue.

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3. Appointments & Cancellations

  • Appointments will be scheduled at a mutually agreed time.

  • We reserve the right to reschedule due to weather conditions, safety concerns, or unforeseen circumstances.

  • We kindly ask for reasonable notice if you need to cancel or reschedule.

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4. Payments

  • Payment terms will be agreed prior to the commencement of any work.

  • In some cases, deposits may be required.

  • Full payment is due upon completion unless otherwise agreed in writing.

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5. Customer Responsibilities

Customers must ensure:

  • Safe and reasonable access to the property

  • Accurate information is provided regarding the work required

  • Any risks or hazards on site are disclosed in advance

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6. Workmanship & Liability

  • We aim to deliver all services to a high standard of workmanship.

  • We are not liable for pre-existing issues or defects not related to the work carried out.

  • We accept no liability for indirect or consequential losses arising from our services.

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7. Weather & External Conditions

Some services may be affected by weather conditions. We reserve the right to delay or pause work where conditions are unsafe or unsuitable.

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8. Complaints

If you are not satisfied with our service, please contact us as soon as possible so we can resolve the issue promptly and fairly.

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9. Website Use

  • Content on this website is for general information only.

  • We make reasonable efforts to ensure accuracy but do not guarantee that all information is up to date or error-free.

  • You must not misuse this website or attempt to gain unauthorised access.

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10. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.

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11. Contact Us

If you have any questions about these Terms, please contact us:

D&A Group Services

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